Nice Hotel with great staff
Love to staying here, and will stay here if i visit phuket again 1. Receptionist staff, his so nice and fast for check in process even we check in in the middle of the night. It same for check out process, she so nice. 2. Breakfast, quite big for my stomach and yummy...love it. Appreciate the dinning staff whom so friendly and fast in serving our meal 3. Cleaning staff who mkes our room nice to stay
The showerhead in the bathroom could do with replacement, water flow not too good
They upgraded my room at no extra cost, was very comfortable and clean and the staff was great and very nice location. Would definitely stay here again!
Andy (Manchester, UK)
Very noisy traffic 24 hours a day, due to the busy road outside. Staff were cold and I didn’t feel welcome from check-in and throughout my stay. I felt like just another annoying customer. Poor air conditioning in my room, I always woke up in a sweat. I complained that I wanted to change rooms but was told no & that an engineer would come to fix it, they never did. One day there was no electricity between 6am to 10:50am due to maintenance which resulted in a terrible sleep. We were warned the day before. Another day we received a letter under our doors that the pest control were to visit each room the following day to prevent any bugs etc... and that we had to store our belongings in the safe as they take no responsibility. Rooms look great on website but in reality they were very basic & dull. The hallways & rooms smelt like paint constantly. Every day I’d receive an invoice of the money I owed, even if it didn’t increase. Such a waste of paper, once is enough which can easily be paid upon check-out anyway. Worst hotel I stayed in during my month long visit to Thailand.
Great looking lobby with good restaurant on-site. Restaurant staff were always friendly. Close to Jungceylon shopping mall. Well stocked fridge with reasonable prices.
There are better options. Cheap is not always good
-Rooms facing the main street are quite noisy. -The staff is not always willing to help you, they rather to say 'oh, sorry there's nothing we can do' until you insist on it. - One person of the staff came into the room while we were inside. She knocked the door and just came in (you can see from outside the room if there's a key card set in the sensor) so we got a very uncomfortable situation. -The bed was quite hard.
Nice swimming pool.
The location is nice, close to the beach, night market and of walking distance to other attraction. There are restaurants and loads of convenient store right outside. The staffs are friendly and helpful; they also provide free small water bottle at the reception if you request. The room is clean and we had enough space to unpack two big suitcases.
Near to mall and supermarket quiet
The rooms were not so great. I was charge a superior room rate for one of my room and I don't see any difference with my friends room. Also disappointed that there was a plan electricity cut for 4 hours from 6am and to 10am and there is no compensation or discount given we
It was in middle of Patong beach and it was easy to get around the bars and food areas.
Very nice hotel, super staff but ants in the room.
The ants in the room! The hotel it self is in a good location, close to everything ,but in the same time quiet enough. The staff are brilliant ,but the ants really need to be dealt with.
The staff were super nice! Especially ually in the restaurant downstairs. Always smiling.
its amazing location friendly staff.
2nd time we stayed at this hotel. Highly recommended. Good for couples.